Patients with Respiratory Symptoms & Fever

If you have Respiratory symptoms (sore throat, runny nose or cough) or Fever (temperature greater than 37.5 C)…

• Please utilise Telehealth appointments to consult with your GP.
• ‘In-person’ consultations are available for adults and children with respiratory symptoms or fever – but must patients must have a negative covid test on the day of their appointment
• We are unable to swab for Coronavirus at any of our clinics

Further Coronavirus information is available by clicking the DHHS logo below…

Telehealth consultations are available to patients with fever or respiratory symptoms

• Telehealth consultations are booked online via Hotdoc and selecting ‘Standard Telephone Appointment’.
• A Telehealth consultation attracts a private fee at the same rate as an equivalent duration ‘in-person’ consultation.
• Higher fees apply after 6pm on weekdays, Saturday, and Public Holidays.
• To confirm a Telehealth consultion, patients must add payment details via Hotdoc. Your card will not be charged until after the appointment. Failure to supply payment details within 90 minutes will result in the appointment being cancelled.
• To be eligible for a Medicare rebate you must have had a face-to-face consult with a GP in the practice within the last 12 months.
• A cancellation fee will be applied if you are non-contactable around the time of your Telehealth appointment.
• At the approximate time of your scheduled appointment, you will be called by your GP.
• In most cases, scripts and referrals generated from phone consultation can be sent to patients electronically.

 ‘In-person’ consultations are available for adults and children with respiratory symptoms or fever – but must have a negative covid test on the day of their appointment

• Patients with respiratory symptoms or fever must have a negative Covid swab test (PCR) or negative Rapid Antigen Test  (RAT) prior to their ‘in-person’ consultation (and on the same day as the appointment).
• On arrival for your appointment, please wear a mask and notify reception of your arrival.
• We request that patients with respiratory symptoms stay outdoors, and DO NOT wait in the waiting room.
• You will then be called by your GP when it is your turn according to the appointment book.
• During ‘in-person’ consultations your GP will be wearing a mask.